Frequently Asked Questions
How can I determine if outsourcing is the appropriate choice for my business?
Outsourcing provides numerous advantages such as cost savings, access to specialized expertise, improved operational efficiency, scalability, and the ability to focus on core business functions. If any of these benefits align with the needs of your business, outsourcing is indeed a suitable option for you.
How are you different from other agencies?
Quota LLC stands out through its commitment to delivering exceptional customer service, top-quality work, and innovative solutions. We prioritize accuracy, efficiency, and security while maintaining a positive work environment for our employees.
Does Quota LLC offer customized solutions for clients?
Yes, absolutely. We understand that each client has unique needs and requirements. Quota LLC works closely with clients to develop customized solutions tailored to their specific needs. We believe in building long-term relationships and delivering results that exceed expectations.
Is it possible to hire a remote employee on a part-time basis?
Currently, we do not offer part-time agents. This approach helps maintain continuity and commitment to your operations.
What services does Quota LLC offer?
Quota LLC offers a wide range of BPO services, including customer support, data entry, back-office support, content moderation, and much more. We are dedicated to providing innovative solutions to meet our client's needs.
What is the expected timeframe to find a suitable hire?
On average, the process of finding a new agent takes approximately seven days. However, the specific timeframe can vary depending on factors such as the role's requirements and other variables involved in the hiring process.
Is Quota LLC a local or national agency?
Our company is headquartered in the United States but operates from the Philippines.
Our location provides access to a skilled talent pool and robust infrastructure, enabling us to deliver high-quality BPO services to our clients.
Do my agents work for multiple clients simultaneously?
No, your agents will focus exclusively on your business and will not work for multiple clients simultaneously. They will be dedicated to meeting your company's needs and goals.
What kind of professionals does Quota LLC employ?
Quota LLC has a team of highly skilled professionals who are experts in their respective fields. We hire individuals with diverse skill sets and provide opportunities for career growth and development. Our agents are our most valuable asset, and we strive to create a supportive and collaborative work environment.
Which time zone will my employee operate in?
Your agents can work according to your business hours.
What is the payment process for my remote staff?
Quota LLC will bill you on a bi-weekly basis for the hours worked by your agents.